Frequently Asked Questions

Everything you need to know about your next elite gaming rig.

How long does it take to build and ship my PC?

Standard assembly and stress-testing typically take 5-10 business days. Once shipped, delivery times vary between 2-5 business days depending on your location and chosen shipping method.

Do Apex Gaming PCs come with a warranty?

Yes, every system includes a comprehensive 1-year parts and labor warranty. We also offer extended protection plans for up to 3 years of coverage.

Can I upgrade my PC components in the future?

Absolutely. We use industry-standard components and non-proprietary parts, making it easy for you to upgrade your GPU, RAM, or storage down the road without voiding your labor warranty.

What kind of stress testing do you perform?

Every PC undergoes a rigorous 24-hour burn-in process. We test CPU stability, GPU thermal performance, and memory integrity to ensure your system is plug-and-play ready out of the box.

Do you offer financing options?

Yes, we partner with Affirm and Klarna to provide flexible monthly payment plans, allowing you to get your gaming setup now and pay over time.

What is your return policy?

We offer a 30-day return policy for all standard configurations. Please note that custom-built systems may be subject to a restocking fee as outlined in our shipping and returns policy page.